You can cancel items or orders by visiting the Your Orders section in Your Account.

 

To cancel orders those aren’t dispatched yet:

1. Go to Your Orders

2. Select the item you want to cancel and click Cancel items

3. Provide reasons for cancellation (optional)

4. Click on Cancel Checked Items

 

Note: Your order will be cancelled instantly and a refund will be processed to your original payment method if the payment was already made. Learn more about refund processing timelines here.

To cancel an order that has already been dispatched:

1. Go to Your Orders

2. Select the Request cancellation option and proceed further

3. The item(s) will be returned to us for a refund (if the payment is already made)

Note: In case you're still contracted for delivery, please refuse to accept it. 

If your order is already delivered, you may consider returning it. For more information, please check our Returns Policy.